
In Massachusetts, the Massachusetts Department of Environmental Protection (MassDEP) enforces a statewide noise policy, which defines a violation as sound that exceeds the ambient noise. The MassDEP is the primary responder for outdoor air pollution complaints involving large commercial, industrial, manufacturing, and power plants. The local Board of Health (BOH) is the primary responder for most noise disturbances in a community and works closely with both MassDEP and the local police department to ensure that noise complaints are properly addressed. The EPA is usually the first line of contact when there are questions regarding noise pollution, however, State and local governments have also acquired the responsibility of responding to many noise pollution matters.
| Characteristics | Values |
|---|---|
| Agency responsible for noise pollution in Massachusetts | MassDEP |
| Responsibilities | Works with Boards of Health, Fire Departments, MassDOT, DPH, and other state and local partners to address noise complaints |
| Regulates and responds to complaints regarding solid waste landfills, transfer stations, recycling, and compost operations | |
| Responds to complaints regarding manufacturing facilities, power plants, or other regulated sources of air emissions | |
| The local Board of Health is the primary responder for most noise disturbances in a community | |
| The Board of Health works with local police departments to ensure that noise complaints are properly addressed | |
| The Board of Health is the primary responder for dust, noise, odor, smoke, vehicle idling, and air pollution complaints concerning residences and most local businesses | |
| The Air Pollution Control Commission in Boston has developed regulations that apply to residential, business, and industrial districts | |
| The Massachusetts Port Authority handles noise complaints related to airplanes | |
| Health effects of noise pollution | Stress-related illnesses, high blood pressure, speech interference, hearing loss, sleep disruption, lost productivity |
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What You'll Learn
- The Board of Health is the primary responder for noise complaints in residences and local businesses
- MassDEP is the primary responder for outdoor air pollution complaints involving large commercial, industrial, manufacturing and power plants
- Local police departments handle noise disturbances from recreational vehicles
- The Air Pollution Control Commission has regulations for residential, business, and industrial districts
- The Massachusetts Port Authority handles noise complaints related to airplanes

The Board of Health is the primary responder for noise complaints in residences and local businesses
In Massachusetts, the Board of Health (BOH) is the primary responder for noise complaints concerning residences and most local businesses. The BOH works closely with the Massachusetts Department of Environmental Protection (MassDEP) and local police departments to address environmental and public health complaints.
The Board of Health is responsible for responding to noise disturbances from business operations, campgrounds, and other outdoor venues. This includes noise from heavy equipment, such as heating and ventilation systems, air conditioners, rooftop machinery, wind turbines, and construction. Residents can also contact the BOH for noise complaints related to dust, odour, smoke, vehicle idling, and air pollution.
However, it is important to note that MassDEP is the primary responder for outdoor air pollution complaints involving large commercial, industrial, manufacturing, and power plants. Residents should contact MassDEP for complaints about dumping, improper waste disposal, or storage of waste, including waste oil. Additionally, for noise disturbances from recreational vehicles like dirt bikes and ATVs, individuals should contact their local police department.
The specific agency responsible for addressing noise pollution may vary depending on the source and location of the noise. For instance, the Massachusetts Department of Transportation is the primary responder for complaints concerning state highways, traffic noise, and noise barriers. Similarly, the Department of Agricultural Resources handles complaints concerning farms and animal operations.
In Boston, the Air Pollution Control Commission has developed regulations for noise levels in residential, business, and industrial districts. Residents can refer to the Boston Municipal Code to understand the standards for reasonable noise levels and maximum acceptable noise limits during different times of the day.
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MassDEP is the primary responder for outdoor air pollution complaints involving large commercial, industrial, manufacturing and power plants
In Massachusetts, the Department of Environmental Protection (MassDEP) is the primary responder for outdoor air pollution complaints involving large commercial, industrial, manufacturing, and power plants.
MassDEP also regulates and responds to complaints regarding solid waste landfills, transfer stations, recycling, and compost operations. It enforces its own ambient air quality standards and submits quality-assured monitoring data to a central U.S. EPA repository database system called the Air Quality System (AQS). The public can access this database.
The local Board of Health (BOH) is the primary responder for most noise disturbances in a community and works closely with MassDEP and local police departments to ensure that noise complaints are properly addressed. The Board of Health is also the primary responder for dust, odor, smoke, vehicle idling, and air pollution complaints concerning residences and most local businesses.
In Boston, the Air Pollution Control Commission has developed regulations that apply to residential, business, and industrial districts. The Boston Municipal Code sets standards for reasonable noise levels, including maximum acceptable noise levels for different times of day.
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Local police departments handle noise disturbances from recreational vehicles
In Massachusetts, noise pollution is handled by the local Board of Health (BOH), which works closely with the Massachusetts Department of Environmental Protection (MassDEP) to address environmental and public health complaints. The BOH is the primary responder for most noise disturbances in a community, and it works with local police departments to ensure that noise complaints are properly addressed.
Local police departments are generally equipped to handle noise disturbances, especially those occurring outside of normal business hours, such as loud parties, loud music, or disturbances from bars and clubs. If the noise is accompanied by suspicious or potentially illegal activities, police intervention is advised. It is recommended to notify the police while the noise is occurring so that they can measure the decibel level or hear it themselves. In some cases, holding the phone out of the window towards the source of the noise can help the police assess the situation.
However, for noise issues that are recurring or related to specific businesses, industrial operations, or construction activities that violate established noise standards, contacting code enforcement may be more effective. They handle noise complaints related to ongoing and consistent noise violations from a particular source during regular business hours.
In the case of noise related to airplanes in Boston, residents can contact the Massachusetts Port Authority (Massport) at 617-561-3333. Additionally, for complaints related to trash pickup, residents can contact Public Works at 617-635-4900 or [email protected].
It is important to note that the specific agency responsible for handling noise disturbances from recreational vehicles may vary depending on the location and local regulations. While local police departments can address immediate noise disturbances, there may be other agencies or departments better equipped to handle specific types of noise complaints or recurring issues.
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The Air Pollution Control Commission has regulations for residential, business, and industrial districts
The Air Pollution Control Commission (APCC) in Boston has developed regulations that apply to residential, business, and industrial districts. The Commission works to maintain healthy air quality levels in the city, making Boston a healthier and more comfortable place to live, work, and visit. It regulates activities that affect air quality levels, including off-street parking in Downtown, South Boston, and East Boston.
The APCC's programs and policies support its goal of making Boston a carbon-neutral community by 2050. By reducing air pollution, the Commission aims to improve the health of Bostonians and reduce the city's contribution to global climate change. The Commission enforces Massachusetts General Law Chapter 310, CMR 7.00, which includes regulations such as fines for unnecessary vehicle engine idling. Additionally, the APCC oversees parking freeze programs that limit off-street parking in certain areas, reducing air pollution caused by cars.
The Commission also administers the Community Clear Air Grant program, which funds community-based projects aimed at improving air quality and reducing carbon emissions. These projects also raise awareness of environmental and public health challenges. The APCC collaborates with the Massachusetts Department of Environmental Protection and supports the state's implementation of the Clean Air Act.
In terms of noise pollution, the Boston Municipal Code sets standards for reasonable noise levels, with maximum acceptable noise levels varying depending on the time of day. Noise levels above 50 decibels from 11 p.m. to 7 a.m. or louder than 70 decibels at any time, except for permitted construction, are considered unreasonable. While the APCC has developed regulations related to noise, specific noise complaints in Boston can be directed to the appropriate authority, such as Inspectional Services for building construction during regular hours.
In Massachusetts, the Board of Health (BOH) is the primary responder for most noise disturbances in residences and local businesses, working closely with MassDEP and local police departments to address noise complaints. MassDEP, on the other hand, is the primary responder for outdoor air pollution complaints involving large commercial, industrial, manufacturing, and power plants. The EPA also plays a role in addressing noise pollution, retaining the authority to investigate, study, and disseminate information about noise and its adverse health effects.
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The Massachusetts Port Authority handles noise complaints related to airplanes
The Massachusetts Port Authority (MassPort) handles noise complaints related to airplanes. If you have a concern about noise related to airplanes, you can contact MassPort at 617-561-3333. This line is staffed by MassPort's Noise Abatement Office from 6:00 AM to 6:00 PM on business days. Calls made outside of these hours will be directed to an automated noise report/message line.
In addition to contacting MassPort directly, you can also submit a complaint or inquiry through the Federal Aviation Administration (FAA) Noise Portal. The FAA has an Aircraft Noise Ombudsman who serves as a liaison with the public on aircraft noise issues. The ombudsman can be contacted through the ANCIR Portal, which is the preferred method of communication.
It's worth noting that the local Board of Health (BOH) in Massachusetts is the primary responder for most noise disturbances in the community. They work closely with MassDEP (Massachusetts Department of Environmental Protection) and local police departments to address noise complaints. However, when it comes to noise related to airplanes, specifically in the context of Boston Logan or Worcester Regional airports, MassPort is the designated authority to handle such complaints.
Furthermore, according to Boston.gov, the Boston Municipal Code sets standards for reasonable noise levels and defines unacceptable noise levels for different times of the day. The Air Pollution Control Commission has developed regulations for residential, business, and industrial areas. For noise complaints related to building construction during regular construction hours (7 a.m. to 6 p.m. on weekdays), you can contact Inspectional Services at [email protected].
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Frequently asked questions
You can contact your local Board of Health for noise disturbances from business operations, construction, campgrounds, and other outdoor venues. For noise related to airplanes, contact the Massachusetts Port Authority (Massport) at 617-561-3333.
Massachusetts enforces a mandatory statewide building code to regulate both airborne and structure-borne noises in residential buildings. The Massachusetts Department of Environmental Protection (MassDEP) enforces a statewide noise policy, which defines a violation as sound that exceeds the ambient noise.
The Boston Municipal Code sets standards for reasonable noise levels. Unreasonable noise levels are anything louder than 50 decibels from 11 p.m. to 7 a.m., or anything louder than 70 decibels at any time, except for permitted construction.
The Air Pollution Control Commission in Boston develops and enforces regulations to reduce air pollution and improve health and community engagement. They also oversee parking freezes in Downtown, East Boston, and South Boston to reduce air pollution caused by cars.
































